Exchange and Return policy?

We are sure you or your recipient is going to love what’s inside Happiness Hampers Gift Box, but if for some reason you’re not 100% satisfied, please contact us at info@happinesshampers.com.au and we will respond asap. Please don’t forget to give us your your order number and name and delivery address of the gift box or gift hamper.

We offer 14 days for exchanges or returns or a 12 month gift voucher to use in our store if we receive the returned gift box in its original packaging. We do not refund original postage, all return and exchange postage costs are at the cost of the customer. We recommend obtaining the tracking details from Australia Post when you send your return back to us and provide that to us.

Exchange or refund is dependent on the re-sellable condition of the return. Please make sure it is safely packaged as we will be unable to exchange or refund due to damage during return transit.