Frequently Asked Questions
How Do I Place An Order?
Ordering with Happiness Hampers is simple! Browse our collection, choose the perfect gift, and follow the checkout process. Remember to choose your gift note card in the cart and select whether you would like handwritten note, audio message or video message, all completely free. If you need a custom design or assistance with your order, feel free to contact us directly or head to our gift design page. We're here to help!
Do You Offer Gift Design?
Absolutely! We specialise in personalised and custom gift designs for all occasions. Whether it’s for a corporate event, wedding, or a special one-off gift, we work with you to create something truly unique and meaningful. Head over to our custom gift design page for more information.
How Long Does It Take For My Order To Be Processed.
Due to the nature of our hampers we understand time is of the essence in your loved one receiving the gift. All orders placed prior to 2pm Monday to Friday are dispatced the same day, all hamper orders after 2pm are shipped next business day.
How Much Does Shipping Cost?
At Happiness Hampers we don't believe in getting to the checkout only to find there are additional add on costs. All our hampers include Express Shipping through auspost.
Can I Add A Personalised Note/Message
Of course! You can choose as part of the hamper price to send your loved one either a handwritten note card, or a personal audio message or video message which your loved one will scan the barcode to either hear or see your message. (Please Complete This In The Cart Section) Plus Every gift from Happiness Hampers includes a handwritten gift box story to make the unboxing experience even more special.
Can I Track My Order?
100%. Once your order has been finalised you will receive by email and SMS your auspost tracking number.
Do You Offer Corporate Gifting Solutions?
Yes, we do! We offer tailored corporate gift designs that reflect your brand and the message you want to send. Whether it’s client appreciation, event gifts, or team recognition, we’ll help you create something unforgettable. Head to our custom gift design tab for more information and to submit an enquiry.